Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
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About Application Security

To ensure data segregation, each tenant organization is assigned its own secure database within the Service Manager Data Center.

Users access Service Manager over the Internet using a browser. Communication between the browser and Service Manager is secured using HTTPS.

Application functions, such as email, quick actions, or business rules, use internal safeguards to prevent hacking.

This topic contains the following sections:

•About Authorization

•About Authentication

•Working with Encryption Keys

•Security Examples

See also Setting Up User Login.