Service Manager

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IPCM Voice Activity Workflow Block

•About the IPCM Voice Activity Workflow Block

•Exit Ports

•Properties

•Actions

About the IPCM Voice Activity Workflow Block

IPCM Voice Activity Workflow Block

Exit Ports

Exit Port	Description
ok	Continue to the next block.
failed	General exit port for a failed integration action. A logical next step is to trigger a notification.

Properties

Property	Description
Title	A unique name for the workflow block.
Voice Application Name	The name of the HEAT Voice application.
Integration Properties	Creates integration properties. Click Add New to create a parameter to integrate with HEAT Voice and Service Manager.
Property Name	The name of the parameter to define.
Property Value	The value for the parameter.

Actions

Button	Action
Save	Commits your settings.
Cancel	Exits without saving.