Service Manager

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Notification Workflow Block

•About the Notification Workflow Block

•Exit Ports

•Properties

•Actions

About the Notification Workflow Block

Use the Notification workflow block to define settings for emails. You can create automated messaging within the body of the email message as well as designate the recipient individuals and teams.

Notification Workflow Block Properties

Exit Ports

Exit Port	Description
sent	Continue to the next block.

Properties

Property	Description
Title	A unique name for the workflow block.
Log in Journal	Stores the text of the email in the journal.
From	Who sends the email. Click Add to enter a valid sender email address or click Address book.
To	Who receives the email. Click Add to enter a valid recipient email destination address or click Address book.
CC BCC	A recipient email address to copy (CC) or blind copy (BCC). Click Add to enter a valid email address or click Address book.
Plain Text	Sends the email in plain text format (no HTML formatting).
Subject	The subject line.
Body	The text of the automated message.

Actions

Button	Action
Save	Commits your settings.
Cancel	Exits without saving.