Service Manager
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Wait Workflow Block
•About the Wait Workflow Block
About the Wait Workflow Block
The Wait workflow block waits for a condition specified in the workflow block to become true, or for a timer to expire. By default, exit ports for this block allow for separate workflow paths for these events.
Wait Workflow Block Properties
The timeout behavior is as follows:
If value-based timer (such as duration) is specified by values
days | == | null && hours == null && minutes == null, | then infinite timeout or never times out |
days | == | -1 && hours == -1 && minutes == -1, | then infinite timeout or never times out |
days | <= | 0 && hours <= 0 && minutes <= 0, | then immediately times out and timeout exit is used |
days | > | 0 && hours > 0 && minutes > 0, | then combined value is set as the timeout and exit timeout is used when the time passes. |
If field-based timer
fieldvalue | == | null, | then infinite timeout or never times out |
fieldvalue | <= | UtcNow, | then immediately times out and timeout exit used |
fieldvalue | > | UtcNow, | then combined value is set as the timeout and exit timeout is used when the time passes |
Exit Ports
You can define additional exit ports under the Exits Configuration tab. See Exits Configuration.
Exit Port | Description |
---|---|
ok |
Continue to the next block. |
timed out | General exit port for a failed integration action. A logical next step is to trigger a notification. |
Properties
Property | Description |
---|---|
Title | A unique name for the workflow block. |
Timeout | |
Field | The due date is generated relative to the field selected from the drop-down list. |
Duration | Defines the due date according to the interval defined in the Days, Hrs (hours), and Mins (minutes) fields |
Wait Conditions | |
AND / OR | The child filter condition. |
Field | The operand. Select from the drop-down list. |
Operator | An additional operator. Select from the drop-down list. |
Value | Adds a value. Depending on the child business object, this can be a drop-down list or calendar selection. |
Actions
Button | Action |
---|---|
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Adds an expression to the workflow block. |
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Removes an expression from the list. |
Save | Commits your settings. |
Cancel | Exits without saving. |
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