CalculateUserRatingAvg
Returns the average feedback rating for a knowledge article.
Syntax
CalculateUserRatingAvg()
Enabled For
For a description of the business object categories, see Notes on "Enabled For".
| Business Object Category | Yes/No |
|---|---|
| Business Rules: Before-Save Rules | Yes1 |
| Business Rules: Calculation Rules (After Save, with or without Also Recalculate on Load) | Yes1 |
| Business Rules: Calculation Rules (Before Save or Always, without Also Recalculate On Load) | Yes1 |
| Business Rules: Calculation Rules (Before Save or Always, with Recalculate On Load) | Yes1 |
| Business Rules: Editing Rules | Yes2 |
| Business Rules: Initialization Rules | Yes1 |
| Business Rules: Read Only Rules | No |
| Business Rules: Required Rules | Yes2 |
| Business Rules: Validation Rules | Yes1 |
| Client Expressions | No |
| Object Permissions | Yes |
| Services | Yes |
| LDAP | Yes |
| Mobile | Yes |
| Quick Actions (except UI Quick Actions) | Yes1 |
| UI Quick Actions | No |
| Reports | Yes1 |
| Search/Dashboard without field references | Yes1 |
| Search/Dashboard with field references | Yes1 |
| 1. Except in services. | |
| 2. Except in services and when this field appears on a form or is triggered by such a field. | |
Parameters
none
Return Value
Text value.
Example
$(CalculateUserRatingAvg())
In the above example, the application retrieves all the feedback records related to the current knowledge article and returns the average of rating numbers in the feedback.