How do I ...

The following topics describe specific examples on how to use Service Manager.

Business Objects

Example: Enabling Cost Items in a Business Object

Financial Management

Example: Tracking Costs for an Incident


Request Form Examples

Portfolio and Project Management

Getting Started with Portfolio and Project Management


Creating Reports and Report Templates

Viewing Reports

Request Form Setup

Request Form Examples

Request Offerings

Example: Using a Cascading Validation List

Example: Creating Different Prices

Social Board

Creating a Record from the Social Board

User Configurations

Submitting a Service Request on Behalf of a Customer