Working with the Communication Manager
You can view all quick actions and workflows that use the Send Email Action with the Communication Manager. This is also where you can create templates to use in the updated Get Approval Workflow Block.
1.From the Configuration Console, click Configure > Communication Templates > Communication Manager to open the Communication Manager workspace. The application displays the Communication Manager workspace that lists objects using the Send Email quick action.
2.In the Business Object field, select a business object from the drop-down list. The Send Email quick actions related to that object appear. If the list does not update, click the refresh icon.
Communication Manager Workspace
The Communication Manager automatically senses business objects that use the Send Email quick action. To create a new template, simply create a quick action for the business object. See Example: Using the Send Email Action.
1.From the Configuration Console, click Configure > Communication Templates > Communication Manager to open the Communication Manager workspace.
2.Select the business object to modify, such as Approval Vote Tracking. The application displays a list of quick actions for that business object.
3.Click the edit icon next to the quick action to modify. The application displays the quick action editor.
4.Click the quick action to modify.
5.Click Edit to edit the quick action.
6.Modify the quick action as needed. See Using Actions.