About Logging into the Configuration Database

To use the Neurons for ITSM configuration database (called ConfigDB), you must log in first. Only administrators can log into the ConfigDB.

By default, the system displays a drop-down menu allowing you to choose either ConfigDB (the Neurons for ITSM configuration database) or ISM (the Neurons for ITSM application database).  

Logging in to the ConfigDB

If you do not see the Application drop-down menu, you must configure Neurons for ITSM to show it.  For instructions on doing this, see the "Logging into Neurons for ITSM" section of the Installation and Deployment Guide for Neurons for ITSM .