Configuring the Discovery Application Server
On this page you will specify information about the configuration of the Discovery application server and the Discovery configuration database. Follow these steps:
•Starting the Configuration for the Discovery Application Server
•Configuring a System without a Discovery Configuration Database (Creating a New One)
•Configuring a System with a Discovery Configuration Database (Editing One that Already Exists)
Starting the Configuration for the Discovery Application Server
The first time that you see this page, there is no Discovery configuration database, as shown in Discovery Application Server Page: No Database.
Discovery Application Server Page: No Database
1.Enter values into the fields:
| Parameter | Description |
|---|---|
| Configuration Server |
The host name or fully-qualified domain name of the configuration server. The default value is the name of the host that you are logged into now. Do one of the following: •Accept the default value. •Enter the name of the server of the configuration server.
If you use SSL, you must enter a fully-qualified domain name. |
| Port |
The port number of the configuration server. The default is 80, or 443 if you check Use SSL. |
| Use SSL |
Enables SSL encryption to the configuration server. |
2.Click Test Connection to test the connection to the configuration server. The system displays a success or failure message. Click OK to close the message. You must have a working connection to the server. You cannot continue with the configuration if this connection does not work.
3.Enter values into the fields:
| Parameter | Description |
|---|---|
| Log File Location |
The folder on the server that you are logged into now where the log files are located. The default location for the log files is C:\Logs.
Do one of the following: •Accept the default value. •Enter the name of the folder where the log files are located. •Browse for a different folder by clicking Browse.... Select a new folder and click OK. |
| Message Queue Server |
Where the Neurons for ITSM message queue server is located. The default value is the server that you are logged into now.
Do one of the following: •Accept the default value. •Enter the name where the Neurons for ITSM message queue server is located.
If you use SSL, you must enter a fully-qualified domain name. |
| Port |
The port number of the Neurons for ITSM message queue server. The default is 7200. |
| Use SSL |
Enables SSL encryption to the Neurons for ITSM message queue server. |
| Discovery Application Server |
Where the Discovery application server is located. The default value is the server that you are logged into now.
Do one of the following: •Accept the default value. •Enter the name where the Discovery application server is located.
If you use SSL, you must enter a fully-qualified domain name. |
| Port |
The port number of the Discovery application server. The default is 80, or 443 if you check Use SSL. |
| Use SSL |
Enables SSL encryption to the Discovery application server. |
| Discovery Database Setup | |
| Database Server |
The name of the system proposed for the Discovery configuration database. The default value is the server that you are logged into now.
Do one of the following: •Accept the default value. •Enter the name of the Discovery configuration database server. •Browse for a server name by clicking the down arrow and selecting <Browse for more...>. The system displays any Microsoft SQL Server instances in your network. Choose a server and click OK. |
| Database Name | The name of the Discovery configuration database. The default name is HEATDiscoveryConfig and you cannot change the name. |
| Authentication Method |
There are two authentication methods for the Discovery configuration database, one for creation and one for access.
Select the authentication method for creating the Discovery configuration database: •Windows Authentication: Uses Microsoft Windows authentication. •SQL Authentication: Uses Microsoft SQL authentication. If you select this option, enter the user name and password below. |
| User Name | (Only if you selected SQL Authentication) The user name associated with the Microsoft SQL authentication. |
| Password | (Only if you selected SQL Authentication) The password associated with the user name for the Microsoft SQL authentication. |
4.Click Test Connection to test the connection to the Discovery configuration database server. The system displays a success or failure message. Click OK to close the message. You must have a working connection to create a database. You cannot continue with the configuration if this connection does not work.
5.Do one of the following:
•If this is the initial setup, go to Configuring a System without a Discovery Configuration Database (Creating a New One).
•If your system already has a Discovery configuration database, go to Configuring a System with a Discovery Configuration Database (Editing One that Already Exists).
Configuring a System without a Discovery Configuration Database (Creating a New One)
An initial installation does not have a Discovery configuration database. The system displays this: "No Discovery (HEATDiscoveryConfig) Database is detected."
Follow these steps to create one.
1.Enter values into the fields:
| Parameter | Description |
|---|---|
| Create & Load Discovery DB |
Click to create and load a new Discovery configuration database. The system displays the New Database dialog box. New Database Dialog Box
|
| Discovery Database Name | The name of the Discovery configuration database. The default name is HEATDiscoveryConfig and you cannot change the name. |
| Discovery Database Location | The location for the Discovery configuration database. |
| Collation |
The set of rules that describe how to compare and sort strings, such as the order in which letters are sorted and whether case matters. NOTE: ISM application does not support case sensitive SQL Collation. |
| Advanced Options | |
| Logical Name | The logical name of the Discovery configuration database. This name is stored as a file name, and is a separate entity from the read-only database name that is displayed in Microsoft SQL Server Management Studio. |
| File Type | The file type, either database records or database logs. These values are read-only. |
| Initial Size (MB) | The initial file size, in MB, when creating the Discovery configuration database. |
| Autogrowth | Specifies how the database will expand when it reaches its maximum file size. We recommend having at least 1 GB or 10% to start with. Click ... to update the values. |
| Path | The location of the file. Click ... to update the location. |
| File Name | The name of the file. |
2.Click OK in the New Database dialog box. The system creates the Discovery configuration database.
3.To restart the Neurons for ITSM services after you finish the installation, check Restart services after setting configuration files..
4.Click Next. The system displays the Discovery Web Server page.
Configuring a System with a Discovery Configuration Database (Editing One that Already Exists)
If you are upgrading or repairing Neurons for ITSM you already have a Discovery configuration database.
1.To recreate the Discovery configuration database, click Re-Create & Load Discovery DB. The system displays a confirmation message.
If you have customized the existing Discovery configuration database, specify a different location in the Discovery Database Location dialog box. Otherwise, the system overwrites your customization when you recreate the database.
2.Click OK at the confirmation message.
3.To restart the Neurons for ITSM services after you finish the installation, check Restart services after setting configuration files..
4.Click Next. The system displays the Discovery Web Server page.