Server and Connection Tuning

This section describes how to configure servers and the connections between them in Ivanti Service Manager to optimize performance.

•Ensuring that Hardware and Software Prerequisites are Met

•Optimizing Network Utilization and Bandwidth

•Deactivating Unused Web Servers in the Ivanti Service Manager Configuration Database

•Working with Log Files and Logging Levels

•Configuring the Application Pool Recycling Schedule

Ensuring that Hardware and Software Prerequisites are Met

Hardware and software requirements for Ivanti Service Manager are listed in the System Requirements and Compatibility Matrix for Ivanti Service Manager. Verify that all components in your environment meet those requirements.

Optimizing Network Utilization and Bandwidth

Recommendations for optimal Ivanti Service Manager performance are:

•Latency of 110 ms or less. See Checking Database Latency and Moving Indexes to a Separate Disk for an example Microsoft SQL script that you can execute to check latency.

•A minimum of 1.5m bits/second in bandwidth between the Ivanti Service Manager application server and remotely located client computers.

Deactivating Unused Web Servers in the Ivanti Service Manager Configuration Database

To improve performance, deactivate any unused web servers from the Ivanti Service Manager configuration database. Follow these steps:

1.Log into the Ivanti Service Manager configuration database.

2.Open the Web Servers workspace.

3.Click List View to see a list of all of the web servers.

4.Open the web server to deactivate.

5.Uncheck Server is Active.

6.Click Save.