Working with HR Enterpise Landing Page
The following capabilities are available in the HR Enterprise Landing page:
Create and Submit an HR Case
1.Log in to Neurons for ITSM with a role that has HR Enterprise Landing Page enabled.
2.Click the Raise a Case tile.
3.Enter the following details:
•Summary and Description.
•Select the Priority from the dropdown list.
•Select the Confidential checkbox if you would like to keep the case confidential.
Only HR members who are added to the Confidential group will be able to view your case if the Confidential checkbox is selected.
4.Click Submit to log your case.
Request a Time Off
1.Log in to Neurons for ITSM with a role that has HR Enterprise Landing Page enabled.
2.Click the Request Time Off tile.
3.Enter the following details:
•Start Date, End Date, and Total Hours of Time Off.
•Select the time off type from the Type dropdown list.
•Select the Paid checkbox if the time off is paid.
•Optional - enter additional information in the Comments section if required.
4.Click Request Now to submit.
Browse the Catalog
1.Log in to Neurons for ITSM with a role that has HR Enterprise Landing Page enabled.
2.Click the Browse Catalog tile.
3.Select from the list displayed.
or
4.Use these options:
•Filter by - to filter the catalog by Most Popular and other options.
•Sort by - to sort by ascending, descending, or by category group.
•Drafts - to displays your saved drafts if any.