Setup

Follow the instructions below for your version of Ivanti Neurons for ITAM.

Ivanti Neurons for ITAM Cloud

You should have already received two emails from Ivanti—the first containing the URL to the Ivanti Neurons Platform website (along with your account details), and the second containing the encrypted password needed to access the account.

Once this account is established, your next step is to import asset data into the ITAM database. For details, see Data import.

Ivanti Neurons for ITAM On-Premises

ITAM On-Premises is an enterprise-level, customizable asset-management product that runs on top of the Ivanti Neurons for ITSM infrastructure. You can implement ITAM On-Premises as a standalone product or in combination with service management by using the installer for Ivanti Neurons for ITSM 2019.1 (or later).

For existing Ivanti Neurons for ITSM customers, you'll need to map ITAM content with any customized objects in your service management environment. Contact your Ivanti representative for assistance with this.

The ITAM system requirements and configuration database are the same as those for Ivanti Neurons for ITSM. For this reason, we recommend using the guides under the Ivanti Neurons for ITSM link at help.ivanti.com to install and deploy ITAM On-Premises:

•Installation and Deployment Guide

•Configuration Database Guide

•System Requirements Guide

•Performance Tuning Guide

•Ops Console Guide

•Web Services Guide

Once ITAM On-Premises is fully deployed, your next step is to import asset data into the ITAM database. For details, see Data import.