Setup

Ivanti Neurons for ITAM Cloud

You should have already received two emails from Ivanti—the first containing the URL to the Ivanti Neurons Platform website along with your Cloud account details, and the second containing the encrypted password needed to access the account.

Once this account is established, your next step is to import asset data into the ITAM database. For details, see Data import.

Ivanti Neurons for ITAM On-Premises

On-Premises is an enterprise-level, customizable asset-management product that runs on top of the Ivanti Neurons for ITSM infrastructure. You can implement On-Premises as a standalone product or in combination with service management by using the installer for Ivanti Neurons for ITSM 2019.1 (or later).

For existing Ivanti Neurons for ITSM customers, you'll need to map ITAM content with any customized objects in your service management environment. Contact your Ivanti representative for assistance with this.

The system requirements and configuration database for On-Premises are the same as those for Ivanti Neurons for ITSM. For this reason, use the guides under the Ivanti Neurons for ITSM link at help.ivanti.com to install and deploy On-Premises. These guides, in PDF format, include:

Installation and Deployment Guide

Configuration Database Guide

System Requirements Guide

Ops Console On-Premise User Guide

Ops Console Cloud Guide

Performance Tuning Guide

Web Services Guide

Once On-Premises is fully deployed, refer to this online help for guidance on how to use the product.

Your next step is to import asset data into the ITAM database. For details, see Data import.