Upgrading

When a new version is released, ITAM customers can upgrade to the latest version in the following methods:

Upgrading via ITAM content package updates

Existing Ivanti Neurons for ITAM customers can upgrade to the latest product functionality by applying free content packages from the Ivanti Marketplace. You'll find instructions there for how to download the packages. It's highly recommended that you stay current on these updates.
There's also a category of optional content packages that you may want to apply. For details, see Optional content packages.

Auto-upgrade from version 2025.2

From Enterprise Service Management version 2025.2, ITAM customers on version 2021.3 or higher having both ITAM and ITSM licenses will be automatically upgraded to the latest release version.