User API Token Expiration

As of August 2024, Ivanti Neurons has released a new security feature for user API tokens. This feature allows individual clients to set the lifespan of an API token between 30 and 365 days. By default, all clients will have this setting configured for 365 days.

This new client setting only affects new tokens. Any tokens created prior to this release have a fixed expiration date of August 27, 2025.

You can receive notifications in platform, via email, or via Slack about tokens expiring up to 30 days in advance. In the area of User Settings where you go to manage tokens, you can use the Notify Me menu to enroll in the default in-platform notification. You can configure another method of delivery from the Notifications Preferences page.

If you have any questions, you can submit new cases through the Ivanti Success Portal. Recent updates to the Knowledge Base documentation describe how to change the client setting.