Identity Director Password Reset

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Configure the service that generates and e-mails a new password

The description below assumes that you have completed the instructions described in the topic 'Import the Building Blocks'.

  1. In the Management Portal at Entitlement Catalog, open the service Reset password and mail a new one.
  2. On the Properties tab, select Enable transactions.
  3. On the Attributes tab, adjust these service attributes to your situation:
    • @Noreply: Specify the address from which the password reset e-mails will be sent.
    • E-mail Server: Specify the SMTP server that will send these e-mails.
    • Identity Director Web Portal: Specify the URL of your Web Portal.
    If your Active Directory Password Policy exceeds the default complexity requirements of the service, you may need to change the values of the service attributes that specify this behavior:
    • ComplexityLevel:
      • H: High (Alphabet Upper/Lower Case, Numbers and Diacritics). This is the initial value.
      • L: Low (Alphabet Upper/Lower Case)
      • M: Medium (Alphabet Upper/Lower Case and Numbers).
    • Password Length: The initial value is 7.
  4. On the tab Workflow > Delivery, edit the Confirm Transaction action.
  5. On the Properties tab, optionally specify a different expiration time. When the user requests the service, a confirmation request will be sent to the user’s private e-mail address. By default, the user needs to confirm this request within 5 minutes.
  6. On the E-mail settings tab, adjust the User name and Password fields again to your situation.
  7. Save the changes to the service.
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