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Software prerequisites

Before you upgrade to Ivanti Identity Director 2021, please make sure to meet the prerequisites listed below.
If you are upgrading from Identity Director 2019 or earlier, additional measures may need to be taken before your upgrade. Please see Upgrading from Identity Director 10, 2018 or 2019.

For supported versions of Windows for the Setup and Sync Tool, Transaction Engine and Windows Client, please see Supported operating systems.

Additionally, the following software is required for these Identity Director components:

  • Windows Installer 3.1
  • .NET Framework 4.8 or higher
  • Database client for the type of database used for the Datastore (Setup and Sync Tool, Transaction Engine)

If the required .NET Framework version is not yet installed, Identity Director will install it for you.
Please note, that the machine has to reboot after this installation.

For supported versions of Windows for the Management Portal, Web Portal and Mobile Gateway, please see Supported operating systems.

Additionally, the following software is required for these Identity Director components:

  • .NET Framework 4.8 or higher
  • IIS 7.0 or higher
  • PowerShell 4.0 or higher
  • Administrator permissions

If the required .NET Framework version is not yet installed, Identity Director will install it for you.
Please note, that the machine has to reboot after this installation.

Web Portal only:

If you do not install these packages prior to the installation of the Web Portal, the installer downloads and installs them during installation. This means that if you perform an offline installation of the Web Portal, their installation fails. Among other things, this impacts the branding preview of the Web Portal in the Management Portal.

IIS requirements

For IIS, install at least the following Windows features:

  • Web Server
    • Common HTTP Features
      • Default Document
      • HTTP Errors
      • Static Content
      • HTTP Redirection
    • Health and Diagnostics
      • HTTP Logging
      • Request Monitor
    • Security
      • Request Filtering
      • Basic Authentication
      • Client Certificate Mapping Authentication
      • IIS Client Certificate Mapping Authentication
      • Windows Authentication
    • Application Development
      • .NET Extensibility 4.5
      • ASP.NET 4.5
      • ISAPI Extensions
      • ISAPI Filters
  • Management Tools
    • IIS Management Console

Browser requirements (client side)

For supported browsers, please see Supported browsers.
The browser must have JavaScript enabled.

Identity Director is built on ASP.NET MVC 4.

As of Identity Director 2020.1, support for Oracle and DB2 Datastores has been deprecated. If your Identity Director environment uses a Datastore on one of those platforms, please migrate it to a supported platform before upgrading to Identity Director 2021.

See also