Resulting behavior if configured correctly

If all configuration was executed correctly, the resulting behavior should be as described below.

When an authorized user browses to an Ivanti Identity Director, Automation or Workspace Control portal, the URL in the browser address bar changes a few times because of the redirections during the Authentication sequence.
Depending on loading speed, an Identity Broker page may be displayed.
There are no security warnings.
The browser then immediately continues to the original portal URL.

See the opening paragraph of this topic for the conditions to achieve this seamless user experience.

When an authorized user browses to an Ivanti Identity Director, Automation or Workspace Control portal, an Identity Broker page is displayed without security warnings.
On this page, the user is presented with a list of configured Identity Providers.

Example:
Identity Broker login page with multiple Identitity Providers

If you assigned a provider to the Identity DirectorWeb Portal URL that the user tried to access, only that provider will be listed.

When the user selects an Identity Provider, he is asked to provide his credentials.

Example:
Provide Credentials page

After providing the credentials and clicking Login, the URL in the browser address bar changes a few times because of the redirections during the Authentication sequence.
The browser then continues to the original portal URL.

Please visit the Knowledge Base for troubleshooting information.

See also