Where to go from here?

  • Many more scenarios are possible than the scenarios explained in this document. Consider:
    • Adding an approval step before users can reset their password
    • Delegating the permission to reset passwords for other users
    • Recovering a lost user account name
    • Unlocking a user account
  • If you only support password resets from the Web Portal, we recommend that users should not be required to change their password at next logon: this disallows users to sign in.
  • When you configure the Ivanti Automation Run Books, you may want to consider using variables instead of parameters. The advantage of this is that you need to set the values only once in the Variables node, after which they are automatically created.