Management and Security powered by Landesk
Setting up notification services
To manage mobile devices, you must set up notification services.
•Android devices use Google's Firebase Cloud Messaging (FCM) (previously GCM), which requires you to have a Gmail account, project number, and server API key. If you already had GCM set up, you do not need to do anything to update to FCM.
•Apple devices use the Apple Push Notification Service (APNS), which requires you to have a APNS certificate.
•Windows 10 devices use Windows Push Notification Services (WNS), which requires you to have a Windows developer account.
NOTE: We do what we can to make this easier, but Ivanti cannot provide, submit, or obtain these credentials for or on behalf of your organization.
1.In a web browser, navigate to https://console.firebase.google.com.
2.Click Add project.
3.Type a name for the project in the Project name text box.
4.Select your analytics and billing region.
5.Accept the terms and conditions.
6.Click Create project.
7.Once the project is created, click Continue.
8.Navigate to Project Settings.
9.On the Cloud Messaging tab, locate the Server Key and Sender ID.
10.From the Endpoint Manager console, click Configure > Device Discovery > Mobility.
11.In the Android Notification Settings section, copy the Sender ID value into the Project Number text box.
12.Copy the Server Key into the Server API Key text box.
13.Click OK to save your configuration.
14.Click OK to restart the MDM service.
1.Make sure you have an Apple ID.
2.Navigate to apnsportal.landesk.com.
3.Enter the same credentials you used to activate your core.
4. Click Start.
5.Enter your company's common name in the text box.
7. Perform the steps indicated to create a private key and certificate. For more information about creating a certificate request, see the community document Adding an Apple APNS Certificate to LDMS Core.
8. Click Next.
9. Browse to your .req file and click Upload.
10.Download the request.plist file when prompted.
11.Click the Apple Push Certificate Portal link to open the site in a new tab.
12. Enter your Apple ID and password to sign in.
13. Click Create a certificate.
14. From the Create a New Push Certificate page, browse to and upload your request.plist file.
15. Click Download.
The MDM_ LANDESK Software, Inc_Certificate.pem certificate downloads.
16. From the apnsportal.landesk.com browser tab, click Next.
17. Perform the steps indicated to complete the certificate request.
18.Export the certificate in PKCS #12 format.
19. From the Endpoint Manager console, click Configure > Device Discovery > Mobility.
20.In the Apple Notification Settings section, click Browse and select the certificate file.
21.Enter the password in the certificate in the Certificate Password text box.
22.Click OK to save your configuration.
IMPORTANT: The APNS certificate expires after a year. You must replace the certificate before it expires, or else you will be required to re-enroll iOS devices.
1.Make sure you have a Windows Developer account. If you don't, there is a one-time cost associated with creating an account.
2.Sign in to your account and click on the Dashboard link.
3.Click Create a new app. This launches a page for reserving a product name. You'll be creating a dummy app here, so set an app name of any value. The process of creating this app is to establish WNS settings. The app itself will not be built or shipped. Once the app is successfully created, you are navigated to the app overview page.
4.Click Services > Push Notification > WNS/MPNS.
5.In the Windows Push Notification Services (WNS) and Microsoft Azure Mobile Apps section, click on the Live Services Site link. This navigates you to the Application Registration Portal. This shows the name of the application you created previously.
6.Copy and paste the Application Secrets field into a text document. Also copy the Package SID and Application Identity fields from the Platforms section. These values will be used in the Endpoint Manager console.
7.Click Save to retain your WNS settings.
8.From the Endpoint Manager console, navigate to Configure > Device Discovery > Mobility.
9.Under the Windows Notification Service (WNS) for Windows 10 section, paste the values from the text document you created before into the appropriate fields. The Application Identity should be input for the PFN, the Package SID to the Package SID field, and the Application Secret to the Client Secret field.
10.Click Configure Domain Mappings.
11.Enter your corporate domain and click Add. The domain can be found in the core_mapping.json file in Internet Information Services (IIS) Manager.
IMPORTANT: The certificate created during the initial Endpoint Manager install does not allow enrollment, so you must create a separate certificate and add it to the server. Wildcard certificates are allowed.
13.In Internet Information Services (IIS) Manager, right-click Default Web Site under the server with the corporate domain name and select Edit Bindings.
14.Double-click on the site binding for port 443.
15.In the SSL certificate field, select your certificate for WNS enrollment.
16.Click OK to save your configuration.
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