Configure an Exchange server connection

To use your Exchange server for mobile device discovery, you first need to provide Exchange admin credentials to authenticate the Exchange server in your environment. Modern Device Management uses those admin credentials to perform a series of operations in Exchange, including:

  • Finding, adding, and removing identity exceptions in Active Directory
  • Adding rules, permissions, and exceptions to mailboxes (rules are only supported in Exchange 2010/2016 or Office 365)
  • Performing wipes from ActiveSync
  • Adding and removing devices in white lists
  • Getting inventory for devices

In Exchange 2007, Modern Device Management calls the Exchange web services for these operations. In Exchange 2010/2016 and Office 365, Modern Device Management calls PowerShell commands.

NOTE: When you gather information about your Office 365 accounts for asset management or Data Analytics, Ivanti uses the Office 365 credentials specified here.

To provide the server authentication information

1.Click Tools > Modern Device Management > MDM configurations > Additional Device Discovery > Exchange ActiveSync.

2.Click the Exchange 2007, Exchange 2010, or Office 365 link. For Exchange 2016 configuration, click Exchange 2010. Exchange 2010 and 2016 have the same configuration options.

ClosedFor Exchange 2007 servers

1.Make sure the Microsoft Exchange Server 2007 Management Tools are installed on your core server.

2.If the core server is running on Server 2008 R2, make sure PowerShell 3.0 is installed.

3.Specify the login credentials.

4.Click Test connection to verify the credentials work.

5.Click OK.

ClosedFor Exchange 2010/2016 servers or Office 365

1.Specify the server domain\server name and login credentials.

2.Click Test connection to verify the credentials work.

3.Click OK.

NOTE: Microsoft Exchange is currently limited to one server per version (2007, 2010, 2016, or Office 365).

With the authentication information configured, you can now discover mobile devices connected to the Exchange server and display their information in the mobile device inventory. For information about discovering devices, see Discover mobile devices connected to an Exchange server. For information on other options available with Exchange 2010/2016 or Office 365, see Connection rules.