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Discover mobile devices

To discover devices connecting to your Exchange server that are not currently being managed, Mobility Manager uses mobile device connection information from the Exchange mail server. Agentless discovery doesn't require any communication with the actual mobile device, but only mobile devices that have connected to a corporate mail box can be discovered.

You must have the Exchange information configured in order to connect to the Exchange server and discover devices. For information on configuring the connection to the Exchange server, see Configure the Exchange server connection.

To discover mobile devices

1.Click Configure > Device discovery.

2.Confirm that the server settings are correct and click Discover now. Or click Schedule discovery to create a scheduled task for device discovery.

Once the information is retrieved from the Exchange server, the devices appear in the device inventory. To perform an EAS wipe on the device, right-click it and select EAS wipe. The wipe command is sent to the device the next time it connects to the Exchange server. If the device is enrolled, the regular Wipe option is available, instead.

 


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