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Manage Mac devices

Enrolling an iMac and Macbook as an MDM device allows you to manage settings and apps on the device similarly to an iOS device. You can also sync, wipe, lock, or unlock the device from the console.

NOTE: For unenrolled devices that are discovered through the Exchange Server, you can only perform device discovery and wipe.

Once a user enrolls their iMac or Macbook, that device appears in the Network View and you can view the device's inventory information. You can enroll multiple users on a Mac device; however, the device itself is enrolled only once. This way you can differentiate packages on a per-user or device basis.

If you plan to distribute documents or links to users, they must also install the Ivanti Workspaces app.

To enroll an iMac or Macbook device

1.Download the Ivanti Macintosh MDM agent from the Apple App Store.

2.Open the app.

3.Provide the user's email address and password and click Enroll.

If the device can determine the server address using a DNS lookup, it enrolls the device.

If the device is unable to determine the server address using a DNS lookup, it prompts you for the URL to the server. Enter the enrollment URL provided by your administrator. Acceptable entries include:

Core

CSA/core

CSA/rtc/core

http://csa/core

https://csa/core

Once the device is enrolled, the user is prompted to accept the profile. If the profile has not been signed, or has been signed by a certificate that the device doesn't trust, there is a warning displayed to the user. The user must install the profile in order to be managed.

Once the user has installed the profile, settings are applied and the device downloads the software assigned to it.

These devices can also be enrolled using the Ivanti Agent. This means it is considered a hybrid device and can receive both mobile and desktop applications.

 


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