Management and Security powered by Landesk

Managing Mac devices

Full macOS device management requires both the Ivanti Agent and enrollment with Ivanti® Mobility Manager. MacOS devices are considered integrated devices and can receive both mobile and desktop policies and applications.

Enrolling a macOS device with Mobility Manager allows you to manage settings and apps on the device similarly to an iOS device. You can also sync the device from the console. Once a user enrolls their macOS device, that device appears in the Network View and you can view the device's inventory information. You can enroll multiple users on a Mac device; however, the device itself is enrolled only once. This way, you can differentiate packages on a per-user or device basis.

To enroll an iMac or Macbook device that doesn't have the Agent

1.Install the Ivanti MDM app. The mdmenroller.pkg can be found on the core in the ldlogon\mac directory.

2.Open the Ivanti MDM app. The app can be found in /Library/Application Support/LANDesk/bin.

3.Provide the user's email address and password and click Enroll. If you use Active Directory, you may alternatively provide a domain and user name.

If the device can determine the server address using a DNS look up, it will auto-populate the MDM Server field.

4.If the device is unable to determine the server address using a DNS look up, it prompts the user to enter the server location in the MDM Server field. Enter the information for your enterprise in the following format: [CSA FQDN]/[core FQDN]

5.Once the device is enrolled, the user is prompted to accept the configuration profile.

The device is enrolled with Ivanti® Mobility Manager.

For information about automatically installing the Ivanti Agent when a device enrolls with MDM, see Installing the Agent during or after enrollment.

To enroll an iMac or Macbook device that has the Agent

1.Ensure that you have added an APNS certificate to the core in Device Discovery. For more information, see Setting up notification services.

2.Ensure that you have configured iOS Profile Signing. For more information, see Setting up iOS profile certificates.

3.Navigate to Distribution > Distribution packages > Public packages.

4.Right click the Enroll macOS device in Ivanti MDM package and create a scheduled task.

5.Drag and drop the device onto the task and run the task.

The device is enrolled with Ivanti® Mobility Manager.


Was this article useful?    

The topic was:

Inaccurate

Incomplete

Not what I expected

Other