Tutorial: Remote control
Here's a brief video showing you how to remote control devices.
Remote control tutorial (2:44)
If the video looks blurry, click the video's Settings gear and click Quality > 1080p.
Useful links
The links below take you to related help topics and Ivanti Community content.
Getting started
Remote control overview (Community)
Remote control console (Community)
Advanced guides
Remote control tunnel configuration
Setup: Remote Tunnel for Remote Control WS on Windows servers (Community)
Setup: Remote Tunnel for Remote Control WS on the CSA (Community)
Agentless remote control (Community)
Troubleshooting
How to Troubleshoot Ivanti EPM Remote Control (Community)
How to Troubleshoot Remote Control WS "Failed to Authorize" (Community)
How to use TunnelManagerTest.exe to troubleshoot the Remote Control Tunnel (Community)
How to troubleshoot devices that fail to connect to the Remote Control Tunnel (Community)