Run a report

When you run a report, the report viewer displays the data as a preview of the printed page or as continuous data. You can change views and formats in the viewer. You can also change report parameters to select a subset of the data.

  1. Click Tools > Reporting / Monitoring > Reports. To use reports in the Web console, click Reports under the Reporting group.
  2. In the Reports tool, select a folder from the Reports tree structure and find the report you want.
  3. Double-click the report.

    The report preview dialog box opens. Some reports have configurable parameters that let you select a subset of data for the report. If there are no default parameters, you need to enter at least one (such as specifying a device name) or there will be no data in the report.

  4. If there are parameters you can choose, specify the parameters you want.
  5. Click View report.
  6. To view details of any portion of a chart, click that area of the chart. The view changes to the section of the report with the data represented in that area of the chart.
  7. On report pages, click column arrows to sort data by that column.
  8. Use buttons on the toolbar to search for data, export the data in a different format, print the report, and so on.
  9. When you have finished, close the preview browser window.

NOTE: When you select devices using the Device parameter, no wildcard is used. Type any number of characters that are common in the device names you want to select, and click View report. All device names with that string of characters will be included in the report.

Additonal reporting information

After you run a report, you can save the results to a file location. The report can be saved as an image (in BMP, EMF, GIF, JPEG, TIFF, or PNG format), or in HTML, PDF, XML, XLS, or DOC format.

  1. Run a report.
  2. On the viewer toolbar, click the Export button.
  3. Click the report format you want to use.
  4. In the Export dialog box, change any parameters for the report. (Parameters vary depending on the format you selected.)
  5. Browse to the location where you want to save the report, type a name for the report, and then click Save.
  6. Click Export.

NOTE: If you save a report and plan to e-mail it, use the PDF format rather than HTML output.

If there's a report you need regularly, you can schedule it to run ahead of time or during off-hours when the core database load may be lighter. When you schedule a report, it is saved to the LANDESK Reports share (ldmain\reports) and also sent to any users on the core server who have Report rights and who have an e-mail address associated with their user name (in the User management tool). E-mailing reports requires an SMTP mail server.

A report that is saved to the Reports share is based on the scope of the person who scheduled it. In the case of reports sent to other recipients, the report uses the scope of each recipient to filter the data.

To schedule a report, a user must have the Reports - Deploy right.

If you want to distribute a report that you have run, save the report in the format you want and then attach that file to an e-mail message. The report will use your scope. Users with rights to the Reports share can also view the report from that file location.

NOTE: If you save a report and plan to e-mail it, use the PDF format rather than HTML output.

NOTE: Running reports with extensive data can consume large amounts of system resources on the core server. Because of this, only one report can be scheduled at a time. If one report is

To schedule a report
  1. In the Reports tool, expand the tree and select a report to schedule.
  2. Click Schedule on the toolbar, selecting the format you want to use.



    The Scheduled tasks tool opens with the report selected.



  3. Click the Properties button on the toolbar.
  4. In the Schedule task dialog box, enter or edit the information on each page.
  5. Click Save.

You can view the progress of the report in the Scheduled tasks tool (click the My tasks folder).

For descriptions of the options in the Schedule Task dialog box, see About the Schedule task dialog box.

  1. In the Reports tool, copy a report and paste the copy into a folder.
  2. Right-click the report and select Properties.

  3. In the Report properties dialog box, change any properties.
  4. Click Preview to view the customized report in the report viewer.
  5. Click OK to save the modified report.

All reports are based on templates provided with Ivanti® Endpoint Manager. If you want to customize a report template, you need to open the master template file in the report designer. For example, you might want to add your company name and logo to the template, or change the basic page layout, font, or other elements.

There are three template files, one with a portrait orientation, one with a landscape orientation, and one for dashboard templates.

NOTE: Report templates are installed on every device that you install a console on. If you change a template on the core server, that template is used when you run reports on the core and from the Web console. However, other consoles will use the template that was installed on them. If you want to use the revised template on other consoles, you'll need to copy the template file to each additional console or create a distribution job to distribute the template files.

To customize a report template
  1. In the Reports tool, click the Edit template button on the toolbar.
  2. Select the portrait, landscape, or dashboard option.



    The template opens in the report designer.



  3. Make any changes in the report designer. When you have finished, click the Save button on the toolbar.