You can integrate Service Desk and Asset Manager with Novell if required. This enables you to use integrated login using your Novell authentication.
In addition to specifying whether you want to use Integrated Login when you installed Service Desk or Asset Manager, there are a number of steps that you have to follow to fully integrate Service Desk and Asset Manager.
This Novell snapin affects the launch of ConsoleOne. For more information, see the ZENworks and CA Unicenter Integration technical information document on the Novell website (TID2962200).
If you select All, then integrated login is tried first, and if the login information for that user is not those specified for the client computer, then manual login is available. If you select Integrated Only, you must ensure that the user and client computer information are the same.
You now need to set up each user so that their Novell information is recorded. For more information, see User Management.
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