Associating images with business objects

You can associate a different image (.png or .gif) with each business object using Object Designer. For example, you can have a different icon for each type of configuration item, and different icons for Incidents, Changes and so on.

If you associate images with processes, these icons will appear in the Knowledge Search Results so that you can distinguish them easily. You can also associate images with configuration items and you can see them in the Configuration Item Structure component.

To associate an image with a business object:

1. Start Object Designer.
2. On the Business Objects tree, navigate to and open the required business object, for example, Configuration Item | Printer.
3. On the Attributes tree, ensure that the business object is selected, then in the Properties grid, alongside the Image property, click .
   The Open dialog appears.
4. Select the required image, then click Open.
5. Click .