Sometimes you will want to link objects together that are not currently linked together. For example, you could link the incident note category object with the support group object to associate specific support groups with specific incident note categories. This would then enable you to create a filter that displays only those categories on an incident note that are associated with the specific support group.
For more information about creating object filters, see Data filtering.
The first step is to link the business objects together, then you can link the specific items together.
The objects you can link do not depend on the module you select: the module you select only sets the module in which the linking object will be created. However, we recommend that you select a module that contain one of the objects you are linking.
You will see a new collection on each of the selected business objects. In this example, the new collection will appear on both the Note Category business object and the Support Group business object.
Now that you have linked the objects together, you can link the individual records together. If one of the objects that you have linked is under the User Management tree, a new folder appears under each linked record for that object, which you can drag items onto from another instance of the Administration component. The recommended method for linking the records together, however, is to add a multi-select list box to the window for one or both of the objects that you have linked.
For information about adding multi-select list boxes to a window, see Adding multi-select list boxes to a window.
When you have linked two objects together, you can add Create and Delete actions for the linking object from the process object using the Manage Business Object Actions action.
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