Related list handlers

The following describes the behavior of related list handlers.

Is 'user, customer and company' selection? – for Raise User, Company and Customer.

What does it do?

  • When you select User, it auto-populates Customer and Company
  • When you select Company, the Customer list displays children of Company
  • When you select Customer, the User list displays users in that Customer group
  • If you leave Customer blank and select Company, the User list displays users that belong to Company group
  • If user has multiple groups, then you need to ensure that the user’s primary group is the one that you want the Customer list to be auto-populated with (when you select a user).

Is 'company and contacts' selection? – for Company and Raise User.

What does it do?

  • When you select Contact, the Company is auto-populated
  • When you select Company, the Contact list displays Contacts in Company

Is 'list company contacts'? – for Raise User and Company, or Raise User and Customer

What does it do?

  • On Company window, when select Main Contact, should show Contacts for that Company only.

Is 'list staff of creation user'? – for users

What does it do?

  • The users displayed in the list are those for whom the creation user is their manager

Is 'list user config items'? – for CI and CI Type

What does it do?

  • When you select the CI Type, CIs for that Type are displayed
  • When you select CI, the corresponding CI type is displayed
  • When you select User, CIs are displayed for that user

Is 'list customer config items'? – for Customer

What does it do?

  • When you select the CI Type, CIs for that Type are displayed
  • When you select CI, the corresponding CI type is displayed
  • When you select User, CIs are displayed for that user

For ListUserConfigItems and ListCustomerConfigItems, there is no CIType business object, it's the sub business object on CI.

To configure related list handlers on a window:
  1. Start the Window Manager component.
  2. On the Business Objects tree, open the required window.
  3. Expand the Properties grid (), and select the required field on the window.
  4. In the Advanced Properties group of properties, select True for the handlers you want to set (described above), then click .

Always set the same property to True for the items that you are linking. For example, if you are linking Raise User and Company, you need to set the same property for both attributes.