From a CI in either the Configuration Management component, a query based on CI, or from the CI Structure component, you can:
For more information about the CI Structure component, see CI structures.
The actions to raise a new process, or to run queries or reports are all available from a configurable context menu on the CI. You configure the context menu using the Configuration Management component.
You can start the CI Structure component from a query based on CI, from the tree in the Configuration Manager component, or from any window that has the Plugin menu enabled. If the selected CI appears in more than one structure diagram, a sub-menu appears to enable you to select the required structure diagram.
You can configure the context menu from both the Configuration Item level and from any of the CI Types. Context menu items that you configure at the Configuration Item level are also available for all of the CI Types, whereas context menu items that you configure at the CI Type level are available for only that CI Type and any CI Types that are sub-classes of that CI Type.
Alternatively, if you want the context menu item to be available for only certain CI Types, select the required CI Type, then in the Actions tree, click Manage Context Menu.
Query Results View – enables you to choose from your existing system and personal reports and queries/filters that are based on CI.
Workspace – enables you to select a process to launch; you can select only processes that have a suitable CI attribute available to populate.
After you have set up the context menu, you can use it in a process, or in the CI Structure or Configuration Management components.
The items that appear on the context menu depend on the type of CI you select. You see both the menu items that are configured at the Configuration Item level and the items configured for the specific CI type.
The top-level options on the context menu appear only if there is a corresponding sub-option.
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