Inbound e-mail Action Settings
The Action Settings window enables you to manage the actions that are taken as a result of inbound e-mails, including:
- Defining the keywords in the e-mail subject line that will update a process or change its status.
- Setting up generic reply messages according to the particular action taken, or if there is a failure to proceed with the action.
- Specifying subjects to ignore, and e-mail addresses to ignore.