The User Settings window enables you to set up how Mail manages unknown senders of inbound e-mails, and your response to them.
Senders of e-mails are identified by matching their e-mail address with e-mail addresses specified for user accounts in your database. If the sender is unknown, you can automatically create users of a specific type and role, then send a response to inform the sender that they are now a user of the system.
If the name for an automatically created user would be longer than 64 characters, it is truncated to 64 characters.
Alternatively, you can clear the Automatically create a new User if sent from an unknown sender check box, which will automatically generate an Invalid User reply message if the sender does not exist in the database.
Clear the check box if you do not want to create users using inbound e-mail.
Users of type Contact must have a Primary Group set using the Administration component before they can log incidents or other processes.
As with Action Settings, you can use place holders to customize the reply messages sent when a user is automatically created or fails to create.
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