You can assign a process to only one analyst, group or role at a time. If you want to. assign a process to multiple people, your process must be designed to have multiple parallel tasks, each of which can be assigned to an analyst, group or role.
If you assign a process to group or role, the process appears in their Workload List. If you assign a process to a single analyst, only that analyst has the process listed on their Workload List.
Copyright © 2018, Ivanti. All rights reserved.