Adding attachments to articles
If required, you can attach additional information to your article. The content of the attachment will be included in the knowledge search.
To add an attachment to an article:
- In the Knowledge Management Administration component, open the relevant article.
- On the Actions list, click Add Attachment.
The Add Attachment window appears.
- In the Attachment ID box, type a title for the attachment, then in the Document group box, click .
The Open dialog appears.
- Select the required document, then click Open.
The document filename appears in the Document field.
- Click Save.
The document is attached to the article.
You cannot specify keywords in an attachment. However, you can add keywords to the article that it is associated with.