If you want to use the integration between Web Desk and SCCM 2012, or you want to use any links between Web Desk and external applications, you need to create some registration information on any workstations that are going to use these features. A batch file is provided to help with this.
Running this batch file adds a new browser protocol to the workstation. Before running the batch file, make sure you have considered the security implications and are happy with them.
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