Creating the registration information

If you want to use the integration between Web Desk and SCCM 2012, or you want to use any links between Web Desk and external applications, you need to create some registration information on any workstations that are going to use these features. A batch file is provided to help with this.

Running this batch file adds a new browser protocol to the workstation. Before running the batch file, make sure you have considered the security implications and are happy with them.

To create the registration information:

1. Copy the file \Program Files (x86)\LANDesk\Service Desk\WebApp\WebAccess\Content\RegisterWebLaunch.bat from your server to ALL of the workstations from which you want to run the SCCM features, or from which you want to use any links between Web Desk and external applications
2. Run RegisterWebLaunch.bat on each of these workstations.