Change Management: Assigned Task

The Assigned Task sub-process is used by the Change process (see Change Management: Change) to handle the individual tasks that need to be completed to implement the Change.

The Assigned Task is assigned to the group and analyst selected on the window and moves to the Pending status. When the work on the Task is completed, the Complete action moves it to the Completed status. From here, you can Restart the Task if required.

Optional actions for each status:

Status

Optional actions

Pending

Add Configuration Item
Assign/Reassign
Cancel Configuration Item
Commit All Configuration Items
Commit Configuration Item
Create Configuration Item
Detach Configuration Item
Rollback All Configuration Items
Rollback Configuration Item
Start Clock
Stop Clock

Completed

None