New features added to V2018.x

This section describes the new features and enhancements that are made available in recent releases and updates to Ivanti Service Desk and Asset Manager V2018.3.

For information about features in the latest updates, see New features.

Updates

Only updates that add new functionality are described here. For information about issues fixed in other updates, see the Ivanti Community.

The Workspaces help is now included in the Service Desk help: Ivanti Workspaces.

Update 22

Update 16

Update 14

Update 11

Update 5

Update 4

Update 3

Java is no longer required with Service Desk.

Update 2

Barcode scanning is available in the Workspaces web application.

Update 1

This section describes the new features and enhancements that are made available in Ivanti Service Desk and Asset Manager 2018.3 Update 1.

New features added for Service Desk and Asset Manager 2018.3

This section describes the new features and enhancements that are made available in Ivanti Service Desk and Asset Manager 2018.3.

Service Desk 2018.3 and Asset Manager 2018.3 are the names for the release. The version number for the release is 12.1, which is the version you find in file properties.

New features added for Service Desk and Asset Manager 2018.1

This section describes the new features and enhancements that are made available in Ivanti Service Desk and Asset Manager 2018.1.

Service Desk 2018.1 and Asset Manager 2018.1 are the names for the release. The version number for the release is 12.0, which is the version you find in file properties.