Viewing the help desk contact information
If the help desk contact information is configured in the Admin Portal, device users can view the contact information in the self-service user portal.
For information about configuring the help desk contact information see, Configuring help desk contact information
Procedure
- Go to https://<EPMM_Server_FQDN>/user.
- Select on the device user’s name in the top right corner.
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Select Helpdesk in the drop down menu.
The Helpdesk page appears.Figure 1. Helpdesk contact information