Retiring or deleting retired devices by threshold

A common task, although not necessarily a daily task, is retiring unused or deleting retired devices. You can retire devices that have not checked in or delete retired devices by a threshold amount of time. Deleting these devices from the database improves Ivanti EPMM performance and frees up disk space.


Make sure you are assigned the required administrator role. To delete or retire devices, you must be:

  • Assigned to the global space
  • Assigned the administrator role Delete retired device


  1. In the Admin Portal, go to Settings > System Settings.

  2. Select Users & Devices > Retire and Delete Retired Devices. The Retire and Delete Retired Devices configuration page opens.

    The settings to retire unused devices (top half of the page) are identical to the settings to delete retired devices (bottom half of page). The following steps are correct for either task, and all are optional steps, except saving the configuration.

    Retire and Delete Retired Devices configuration page

  3. Specify the number of days after which devices should be retired/deleted, or accept the default of 30 days.

  4. Specify the maximum number of devices to retire/delete in each session, or accept the default of 100 devices.

  5. To set up a regular schedule for retiring/deleting devices, select Automatically Retire Devices on a Schedule or Automatically Delete Retired Devices on a Schedule to configure the schedule. See Creating a schedule to retire or delete devices.

  6. Select Retire Now or Delete Now to retire or delete the devices that meet the new criteria.

  7. Select Save to save the configuration.

If the Retire Now/Delete Now button is disabled, only an administrator who is a “super administrator” can assign you to the global space and assign the Delete retired device administrator role to you. The procedure for the super administrator and definition of a super administrator are in Assigning an administrator the role to delete retired devices.