Changing the background health check for ActiveSync servers

Ivanti Standalone Sentry performs periodic background health checks to determine if the ActiveSync server is up. Background health check is enabled by default.

Ivanti recommends disabling Background health check if you are using only one ActiveSync server or a cloud-based email service.


1. In the Admin Portal, go to Services > Sentry.
2. Click on the edit icon for Sentry.
3. In the Edit Standalone Sentry page, under ActiveSync Configuration, expand ActiveSync Server Configuration.
4. Select the check box for Enable Background Health Check to enable background health check or uncheck the check box to disable background health check.
5. Click Save.
See "ActiveSync configuration settings" for a description of the setting.

See ActiveSync server status for how to check the ActiveSync server status.