Log Upload

Use the Settings > Log Upload options to upload MobileIron Core log files to an external server when you are working with MobileIron Technical support or a MobileIron partner to troubleshoot an issue in Core. You can upload the following files:

• Log files (see Exporting logs in the Troubleshooting chapter for more information)
• System monitor files (see System monitor in the Troubleshooting chapter for more information)

Setting a log upload user

Procedure 

1. Log into System Manager.
2. Go to Settings > Log Upload to open the Log Upload details page.

3. Fill out the fields in one of the following server groups:

   • SFTP Server Configuration
   • HTTPS Server Configuration
4. Typically, you will use the default HTTPS Server Configuration, which automatically includes the user name you entered in Maintenance > Software Updates. Confirm with MobileIron Technical Support that the entries on this display are correct.
5. Click Apply > OK to save the changes.