Configuring Cloud in Access

You configure your Access tenant in Cloud and verify the integration in Access in the UEM tab.

Before you begin 

Ensure the following:

  • Your Access tenant is configured in Cloud. See Configuring Access in Cloud
  • You have the credentials for the Cloud administrator account you will use to verify the connection from Access to Cloud. Ivanti recommends creating a separate administrator account in Cloud that is specifically used for UEM integration with Access. Ensure that the account,
    • is a single user, not an API user.
    • has Access administrator, Common Platform Service (CPS), and Device Read Only roles.

Procedure 

  1. Click UEMon the left navigation pane in Access.

    Figure 1. UEM tab



  2. In UEMs tab, click Connect to Verify to complete the UEM registration process.
    The Verify UEM Tenant window appears.

    Figure 2. Verify UEM Tenant



  3. Enter the following:
    • UEM Username: User name for the Cloud administrator account you created for Access integration.
    • UEM Password: Password for the administrator account.

     

    The following status displays in Access based on the connection:

    Table 1. uem status

    Status

    Description

    ConnectedAccess and Cloud are connected.
    Not VerifiedThe Cloud Credentials are not verified by Access. Enter the credentials to complete the workflow.
    DeregisteredAccess is deregistered.

    Unreachable

    Server is unable to connect to Cloud.

    Incorrect Password or Permissions

    The UEM permissions or password is incorrect.

  4. Click Verify.
  5. Click Done.
  6. Select the host added and click Sync UEMin the right-pane.
    This action fetches the Tunnel profiles from UEM and pushes to gateway.

Next steps 

Configure Tunnel in Cloud. See Configuring Tunnel in Cloud.