Creating an Ivanti Core or Ivanti Neurons for MDM user

You need to create an Ivanti Core or Ivanti Neurons for MDM user with the following characteristics:

 

Ivanti Core	Ivanti Neurons for MDM
Create a user in the global space with the following roles: •View dashboard, device page, device details •API	Create a user with the following roles: •Device Read Only •Device Actions

This is an admin user used to integrate to Ivanti Neurons for MDM or Core. This is the user you will use to connect to Ivanti Core or Ivanti Neurons for MDM from within ServiceNow when you complete the procedure in the section, Connecting to and configuring Ivanti Core or Ivanti Neurons for MDM.

See the Ivanti Core Device Management Guide or the Ivanti Neurons for MDM Extended Help for details on how to create this user.