Erasing all apps, data, and settings on a device

You can reset a mobile device and erase all apps, data, and settings on the device. This is known as wiping the device. You might use this action, for example, if a user has lost their device and does not believe they will be able to get it back.

WARNING: This option performs a factory wipe of the device. All data and apps will be erased.

To wipe a device, follow the instructions in Taking actions on a mobile device, selecting MobileIron - Wipe Device.