Installing the Ivanti EPMM ISO image on M2250 and M2600 appliances

The following steps describe the installation of the Ivanti EPMM software.

Before you begin 

  1. Connect a monitor and keyboard to the Ivanti EPMM appliance.
  2. Power on the appliance to boot the system.
  3. If you are using a USB flash drive to install Ivanti EPMM ISO to an M2250 or M2600 appliance, ensure that you have prepared the USB flash drive as described in Preparing a USB flash drive for installation.


  1. Insert the DVD or USB flash drive (containing the Ivanti EPMM ISO image) into the appliance.

  2. Wait for the appliance to reboot for the installation program to begin after a few minutes.
  3. Enter the command for the installation you want to complete:

    • vm-install: for a virtual Ivanti EPMM.
    • hw-install: for any standard physical appliance.
    • hw-m2250-m2600-install: for physical appliance installation on the M2250, or M2600 appliances.
    • hw-m2250-m2600-usb-install: for installing Ivanti EPMM from a USB flash drive onto the M2250 or M2600 appliances.
  4. Press ENTER to start the installation process.

  5. In the Welcome wizard type yes to display the end user license agreement. 
  6. Scroll through and read the agreement.
  7. Type yes to accept the End User License Agreement.
  8. Enter the company name.

    The company name you enter will serve as the default enterprise name used in SMS and email communication.

  9. Enter the name of the person in your organization who will serve as the contact point for Ivanti EPMM communications.
  10. Enter the email address for the contact person.
  11. Enter the new password.

    The password must be between 6 and 20 characters.

  12. Re-enter the password.
  13. Enter the user name you want to assign for the first administrative user.

    Do not use root or or ha_admin.

  14. Enter the password you want to assign for the administrator.

    This password must contain at least 8 characters and include numerals and capital letters.

  15. Re-enter the administrator password.
  16. Enter the letter for the physical interface you want to use to connect to the management network.

    1. for GigabitEthernet1
    2. for GigabitEthernet2
  17. Enter the IP address that you created for Ivanti EPMM.

    It will be associated with the physical interface you selected in the previous step.

  18. Enter the netmask for use with the IP address you just entered, for example,
  19. Enter the default network gateway for Ivanti EPMM.
  20. Enter the external hostname (fully-qualified domain name) for the appliance.

    Do not use an internal hostname. Managed devices must be able to access Ivanti EPMM from the Internet.

  21. Enter the IP address of the primary name server to be used by Ivanti EPMM.
  22. Enter optional secondary and tertiary name servers as preferred.

    Leave the fields blank and press Enter to skip specifying additional name servers.

  23. Enter yes to enable remote access via SSH.
  24. Enter yes to configure an optional reliable time source at the Configure NTP prompt.

    We recommend that you configure at least one time source to ensure proper synchronization of time-based tasks.

    • If you entered yes for configuring a time source, enter the IP address of the primary time source to use.
    • If you specified a time source, you can enter secondary and tertiary time sources.
    • If you do not specify at least one time source, then you have the option to configure the system clock.
  25. If prompted, enter yes to configure the system clock’s time and date.

    • Use HH:MM:SS as the format for the time you enter.
    • Use DD MM YYYY as the format for the date you enter.
  26. Review the displayed command script.
  27. Enter yes to save the changes.

    When the configuration is complete, the installation program displays the Configuration complete message.

  28. Enter reload to reboot the system and enable the portal service.
  29. Enter yes when prompted to save the system configurations.
  30. Enter yes to proceed with reload.

    A successful installation displays the Ivanti EPMM CLI banner on the console. The installation script continues, displaying status on the console. This may take several minutes.