Accessing a Customer Domain

You can access a customer domain:

•From the management console, using a Masquerade session. To do this, select a customer domain on the Domains page and click Masquerade. You are logged into the customer domain in a separate tab using your current login on the management console.

•From a browser. This is how your customers will access their customer domain. To do this, enter the URL for the customer domain in the browser’s address bar. Log into the Pulse One appliance using admin credentials for the customer domain.

- You cannot access a customer domain while it is listed on the Deleted Domains page. To access it, you must first recover it to the Domains page.
- Where the Pulse One in an MSSP customer domain has Pulse Workspaces enabled, a single PCS appliance or PCS cluster must be registered, see the Pulse One Admin Guide.
- The Pulse One in an MSSP customer domain cannot be used as a syslog server.
- The Pulse One in an MSSP customer domain does not support configuration distribution.