Mobile Devices Panel

The Mobile Devices panel on the Inventory page shows a set of mobile devices based on the currently selected location. The following default information is provided for each mobile device:

Model Name

The model name of the mobile device.

Terminal ID

The unique ID automatically generated by Avalanche or assigned by a Console user.

MAC Address

The Media Access Control address of a mobile device. This address uniquely identifies this mobile device on a network from a physical standpoint.

IP Address

The Internet Protocol address assigned to the mobile device.

Sync State

The synchronization status of the mobile device. A check mark indicates that the mobile device is up-to-date, while an X indicates that an update is available but not yet loaded on the device.

Last Contact

The date and time of the last contact the mobile device had with Avalanche.

Recent Activity

The status of a mobile device with respect to Avalanche. For example, when the mobile device receives new software, the activity status is Downloading.

Across the top of the panel are device tasks. You can select the checkbox to the left of the device name and then click the task (such as Update or Delete). When you use the Update command, a request is sent to the device that it contact the mobile device server and download any new settings.

In addition to the device tasks, there are two buttons above the Mobile Device panel: Update Now and Send Message. These buttons are location-specific. They allow you to update or send a message to all mobile devices at your current location and any nested locations.

For more information about options available for the Mobile Device Panel, see Panels.

 

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