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Acknowledging and Clearing Alerts

When a new alert is generated, it appears in the Alerts tab and on the map, if it is associated with a folder. In the Alerts tab, the alert is listed in the Current Alerts panel. In the Maps tab, the folder where the alert was generated is outlined in the color of the most severe alert at that folder. Acknowledging the alert will remove the colored indicator from the map. If the Current Alerts panel begins to fill with alerts, remove acknowledged alerts that are no longer relevant.

To acknowledge an alert:

•From the Alerts page, select the check boxes next to the alerts you want to acknowledge and click Ack.

-Or-

•From the Alerts page, click Ack All.

To clear alerts:

•From the Alerts page, select the check boxes next to the alerts you want to clear and click Clear.

-Or-

•From the Alerts page, click Clear All.

All acknowledged alerts will be removed from the list. Alerts that were not marked as acknowledged will remain in the Current Alerts panel.