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Creating and Configuring Alert Profiles

Alerts provide you with notifications about various aspects of your enterprise. For example, when an application fails to install, Avalanche can display an alert. Alert Profiles are used to configure what events generate alerts, and who is notified when alerts are generated. These profiles are then deployed to the servers. When an event on the list occurs, an alert is sent to the Avalanche Console. If the profile is configured to forward the alert to email recipients, the Console forwards the alert.

To create an alert profile

1.From the Profiles tab, click New Profile.
The New Profile dialog box appears.

2.Select Alerts.
The New Profile Details page appears.

3.Type a name for the profile in the Name text box.

4.(Optional) Add email recipients by clicking New in the Email Recipients panel.

You must have the SMTP server settings configured if you want to send alert emails. For information on configuring the SMTP server settings, see Configuring Email Settings.

5.(Optional) Add a custom message to any emails sent from this profile, by enabling the Add custom text to emails option and type the message in the text box that appears.

6.Select the check box next to the event in the Available Alerts panel to add events to the alert profile. Use the filters to restrict which events appear.

7.Click Save.
The alert profile is created and configured, and can be assigned to a folder.

To clone an existing alert profile

1.From the Profiles tab, select the profile you want to clone.
The profile's details page appears.

2.Click Clone.

3.Edit the new profile's details as needed and click Save.

4.Click Close.
The new profile appears in the original profile's folder location and is unassigned.

Adding Email Contacts

Each Alert Profile can notify one or more email addresses when related events occur. If you want the Avalanche Console to notify you of an alert by email, add the email address to the Profiled Contacts list for that profile. The entire contact list will receive emails for all alerts generated by that profile.

You must configure the email settings before Avalanche will send emails when alerts are generated. For information on configuring email settings, see Configuring Email Settings.

A list of email addresses in a comma-delimited .csv file (for example, one exported from Microsoft Outlook) can be imported in order to add multiple email addresses at a time. You can also export the email addresses associated with an alert profile to a .csv file.

To add an email contact

1.From the Available Profiles panel on the Profiles tab, click on the alert profile you want to edit.
The Alert Profile Details page appears.

2.Click Edit.
The Edit Alert Profile page appears.

3.Click the New Icon in the Email Recipients panel.
The Add Email Recipient dialog box appears.

4.Type the contact's First NameLast Name, and Email Address in the provided text boxes and click Save.
The contact appears in the Email Recipient panel.

To import email addresses

1.From the Available Profiles panel on the Profiles tab, click on the alert profile you want to edit.
The Alert Profile Details page appears.

2.Click Edit.

3.At the top of the Email Recipients panel, click the Import Icon.
The Import Email Recipients dialog box appears.

4.Click Browse to navigate to and select the .csv file that contains the email addresses that you want to import.

5.Click Open.

6.Click Save.
The contacts appear in the Email Recipients panel.

7.Click Save.

To export email addresses

1.From the Available Profiles panel on the Profiles tab, click on the alert profile you want to edit.
The Alert Profile Details page appears.

2.In the Email Recipients panel, select the check boxes next to the email addresses you want to export and click Export.

- Or -

In the Email Recipients panel, click Export All.

The Opening EmailExport.csv dialog box appears.

3.Enable the Save File option and click OK.
The email addresses are saved to a local .csv file.


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