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Credentials Payload

A credentials payload sends a certificate to an iOS device that allows the device to use the company public key infrastructure system. This includes certificates for signing and encrypting email, establishing the device's identity when connecting to a company server, or verifying the server identity when connecting to Exchange, VPN, or Wi-Fi.

The certificate must be in PKCS#12 format (with either a .p12 or .pfx extension). If you want to use the certificate for signing and encrypting email or establishing device identity, the certificate must be for only one identity and include the private key. If you want to use the certificate to verify server identity when the device connects to Exchange, VPN, or Wi-Fi, the certificate must include the public key for the server's certificate.

When you have created a credentials payload, use an Exchange, VPN, or Wi-Fi payload to configure the device to use the certificate. (When the Exchange, VPN, or Wi-Fi payload is applied, the credentials certificate payload associated with it is automatically applied as well.) For certificates that sign and encrypt email, the Avalanche user is prompted for the password associated with the certificate.

A credentials certificate payload has the following options:

Payload name

The name of the payload.


The name of the certificate. Click the Browse button to select a .p12 or .pfx file.


The password for the certificate.

View Certificate

Shows the details of the selected certificate.


Removes the selected certificate from the payload.

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