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Exchange / ActiveSync Payload

An Exchange / ActiveSync payload allows you to configure devices to connect to a mail server. Generally, the payload is used to provision the device with the address of the mail server, and then the device user is prompted to provide a user name and password to access their account.

If an Exchange / ActiveSync payload has already been installed on the device, in order to change the settings, you must remove the existing payload and then install the new payload.

ClosedAndroid (Samsung SAFE)

An Exchange / ActiveSync payload for Android has the following options:

Payload Name

The name of the payload.

Account Name

The friendly name of the Exchange account.

Host Name

The domain name or address of the mail server.

Days of mail

The number of days' worth of mail to sync to the device.

Use SSL

Uses an encrypted SSL connection to send mail to the server.

The following options can be used to configure access to specific domains or accounts using this payload. If you do not want this payload to send the credentials for a specific account, do not fill in these fields. If these fields are left empty, the device user will be prompted for this information.

Domain

The domain for the account.

Email Address

The specific email address associated with the account.

User

The name of the user associated with the account.

Password

The password for the account.

Device setup

After deploying the payload to Samsung SAFE devices, some additional setup at the device level is required.

To finalize email setup on a Samsung SAFE device

1.From the device, launch the Avalanche enabler and tap Sync.
Once the sync completes, a notification appears stating final setup of the Exchange account is needed.

2.Tap the notification from Avalanche.

3.Review the email account settings and provide the credentials for the email account.

4.Tap Continue to accept the email settings.

5.Tap Continue to validate the email.
A notification appears, stating new email account information was received.

6.Tap the New email account notification.
The email account validates and launches the email app.

7.Enable any permissions needed for the email exchange to occur.
The email inbox syncs with the mail server.

ClosediOS

If the user provided his username and password when he enrolled, the only information required for this payload is the domain name of the Exchange ActiveSync host.

If the device user does not provide a username and password when the device is enrolled, the device will not use the settings in an Exchange payload.

An Exchange / ActiveSync payload for iOS has the following options:

Payload Name

The name of the payload.

Account Name

The friendly name of the Exchange account.

Host Name

The domain name or address of the mail server.

Use SSL

Uses an encrypted SSL connection to send mail to the server.

Days of mail

The number of days' worth of mail to sync to the device.

Identity Certificate

The certificate to use to verify the identity of the server. This must include the public key for the certificate installed on the Exchange server. For more information, see Credentials Payload.

Allow Move

Allows the user to move messages to a different account on the device, or reply to or forward messages using a different mail account.

Allow Recent Address Syncing

Allows recently used addresses to be synced with other devices using iCloud.

Use only in Mail

Only allows messages to be sent from the Mail application, not from other phone applications such as Photos or Safari.

Use S/MIME

Uses certificates for signing and encrypting outgoing mail. These certificates must be in PKCS#12 format and include the private key. The key usage type for the certificates must include key encipherment. You must configure the Certificate Credentials payload with the certificate before it will appear in the list of available certificates. For more information, see Credentials Payload.

The following options can be used to configure access to specific domains or accounts using this payload. If you do not want this payload to send the credentials for a specific account, do not fill in these fields. If these fields are left empty, the device user will be prompted for this information.

Domain

The domain for the account.

Email Address

The specific email address associated with the account.

User

The name of the user associated with the account.

Password

The password for the account.


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